Custom Projects – FAQ

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What types of custom projects do you offer?

We specialize in custom laser engraving on tumblers, plaques, frames, and other personalized items. Whether it’s a single custom gift or a larger project for a team, business, or organization, we’re happy to help bring your idea to life.

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Do I need to have a finished design before contacting you?

Not at all. If you have a logo, artwork, or clear idea, great—but if not, we can help guide the design and layout process. Many custom projects start with just an idea.

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Is there a minimum order for custom projects?

No. We offer custom engraving for both single items and bulk orders. Quantity pricing may be available for larger orders.

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How long do custom projects take?

Turnaround time depends on the complexity of the project and current workload. Most custom orders are completed within a few business days after design approval. If you’re working with a deadline, let us know—we’ll do our best to accommodate.

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Can you engrave customer-provided items?

In some cases, yes. Customer-provided items must be approved prior to engraving, and we cannot guarantee results on items not supplied by us. Please contact us to discuss your specific item.

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Will I see a proof before engraving?

Yes. For custom projects, we provide a digital proof for approval before engraving begins to ensure everything looks exactly the way you want.

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What materials can you engrave?

We commonly engrave stainless steel, wood, coated metals, glass, and select other materials. If you’re unsure whether your item or idea is compatible, just ask.

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How do I get started?

Simply contact us with a brief description of your project, quantity needed, and any artwork or ideas you have. We’ll take it from there and guide you through the process.